Responsible Gambling
Play Safe, Play Smart
123myr believes that responsible gambling is the foundation of a positive playing experience. This page provides guides, self-control tools and support resources to help you stay in control.
Look After Yourself
Set limits, recognise warning signs and get help when needed.
Responsible Gambling Tools and Principles
123myr provides a range of self-control tools to keep your playing experience safe and under control.
Personal Deposit Limits
Set daily, weekly or monthly deposit limits according to your financial means. These limits help you manage spending and prevent excess before it happens.
Playing Time Limits
Set a playing time duration so you always know how long you have been on the platform. Taking regular breaks is a sign of healthy and responsible play. ⏱️
Temporary Break
If you feel you need a break, the account break function lets you pause your playing activity for a period of time — whether for a few days or a few weeks.
Self-Exclusion
The self-exclusion option lets you close your account permanently or for a longer period. This is a step we fully support without any judgement.
Loss Limits
Set the maximum loss amount you are willing to bear within a given period. Once this limit is reached, the system will notify you so you can make a considered decision. 📊
24/7 Support
The 123myr support team is available 24/7 via live chat and email in Malay and English. We are ready to help if you need guidance or immediate assistance.
What Is Responsible Gambling?
Responsible gambling means enjoying betting as entertainment while keeping full control over your money, time and decisions. At 123myr, we want every player to understand that a win is never guaranteed, and every bet carries a risk of loss.
The core principles of responsible gambling at 123myr are straightforward: only play with money you can afford to lose, never chase losses, and treat betting as entertainment — not as a source of income.
We encourage all players to set a budget before playing, stick to that budget firmly, and stop a session once the limit has been reached. Self-awareness is key to a healthy and sustainable experience.
Remember: Responsible gambling starts with you. The self-control tools provided by 123myr are additional support — but the final decision is in your own hands.
Warning Signs
Recognising the early signs of a gambling problem is the first step toward getting help. Pay attention if you experience any of the following:
- Feeling the need to bet with more money to get the same feeling
- Chasing losses in the hope of winning back
- Borrowing money or selling belongings to fund betting
- Lying to family or friends about gambling activity
- Neglecting work, family or social responsibilities due to gambling
- Feeling restless or uneasy when trying to stop playing
- Using gambling as a way to escape stress or problems
If you recognise one or more of these signs in yourself, contact 123myr support or reach out to a professional support organisation in your country. Seeking help is a sign of courage, not weakness.
Self-Exclusion and Account Controls
We provide several levels of account control to meet the different needs of each player.
Short Break
Pause access to your account temporarily — suitable when you feel you need a brief pause without a long-term commitment.
Planned Break
Set a break period of several weeks or months. Your account cannot be accessed for the duration you choose.
Full Exclusion
Close your account permanently. This option cannot be reversed and will prevent you from opening a new account for a set period.
Request Help
Contact the 123myr support team via live chat or email if you need help activating any account control option.
How to Set Your Limits
Log In to Your Account
Access the "Account Settings" or "Responsible Gambling" section in your profile after logging in to the 123myr platform.
Choose the Limit Type
Select from deposit limits, loss limits, playing time limits, or break and self-exclusion options according to your needs.
Confirm the Setting
Enter the limit value you want and confirm the change. Stricter limits take effect immediately; looser limits may require a cooling-off period.
Get Support If Needed
If you are having difficulty or need guidance, contact our 24/7 support team via live chat or email.
123myr Commitment to Players
- We will not send promotions to players who are in a self-exclusion period.
- We respect every self-exclusion decision without question or persuasion.
- 24/7 support in Malay and English is available to all players.
- We do not allow players under the age of 21 to register or play.
- All account control data and requests are handled seriously and promptly.
- We operate under international licensing with strict player protection standards.
- Our platform uses encryption technology to protect your personal information.
Tips for Playing Safely
Practising good playing habits from the start is the best way to keep your experience at 123myr enjoyable and free from pressure on your daily life.
Among the guidelines we recommend to all players:
- Set a playing budget before you start a session and stick to it.
- Never bet with money needed for essentials such as rent, bills or food.
- Take regular breaks during a playing session — get up, stretch and check how much time has passed.
- Do not play when you are emotionally unstable, under stress or under the influence of alcohol.
- Accept that game outcomes are random — no strategy can guarantee a win.
- Talk to someone you trust if you feel that betting is starting to have a negative impact.
Protecting Underage Users
123myr takes the protection of minors seriously. Our platform is for users aged 21 and above only. All registrations require age verification, and we do not compromise on this policy.
If you share a device with younger family members, we encourage you to use a strong password on your account, log out after every session, and use parental control software on shared devices.
- Do not share your 123myr login details with anyone
- Log out of your account when the device is not in use
- Keep your identification card and credit card information in a safe place
- Ensure children cannot access the betting platform
If you suspect a child or teenager is using the 123myr platform, contact our support team immediately via live chat so that action can be taken quickly.
Frequently Asked Questions About Responsible Gambling
Answers to common questions about responsible gambling at 123myr.
Start Playing Responsibly
Register a 123myr account today and enjoy a betting platform that puts your safety and well-being first. Play smart, play safe.
For users aged 21 and above only. Bet responsibly.